I provide a range of different services to my colleagues, working with paraplanners, financial planners, and the marketing team while also looking after the training and competence of all our staff. Monitoring changes in regulations and receiving and investigating any client complaints, my team and I ensure all departments and staff work within what is an ever-changing regulatory framework.
Specialisms
- Regulatory Framework
- Complaint Handling
Qualifications
- R01 – Financial Services, Regulation & Ethics
- R02 – Investment Principles & Risk
- R03 – Personal Taxation
- R04 – Pensions & Retirement Planning
- R05 – Financial Protection
- R06 – Financial Planning Practice
- AF5 – Financial Planning Process
- AF6 – Senior Management & Supervision
- AF8 – Retirement Income Planning
- LP1 – Life & Pensions Customer Operations
- LP2 – Financial Services Products & Solutions
- J07 – Supervision in a Regulated Environment