Client Area

Suzan Zaidky

Client Services Manager

I manage the client services team, ensuring that everything runs smoothly between advisers, support staff and, most importantly, clients. It is vital that we provide the best service possible and we always do the right thing for our clients. Part of my role also involves preparing and adapting for new regulations, such as the Consumer Duty regulations, which came in recently.

Qualifications
  • CMI L5 in Management & Leadership
  • CMI Chartered Manager

What's the Best Thing About Working at IFP?

The people I work with and the environment I work in. I am very lucky to work in a fantastic office with great facilities. Also, the flexibility with working patterns/hours is so beneficial to me as I am a mum of three and having to juggle their childcare with working full time - the company supports me in every way they can.

Now for the personal part…tell us about you

Spare time, what is that? Haha! With my 3 young children, and maintaining their social calendars and hobbies, it doesn't really leave much time for myself. I love to travel when I can, and one thing I do make sure for my own mental health, is that I always have a holiday booked in every year without the children, so I can visit and explore places I want. It gives me something to look forward to and get me through those crazy busy days!

What Our Clients Think About Us

    Andrew M

    An excellent service all round

    "An excellent service all round. We mainly dealt with Charlie and had help from Zoey too. Great knowledge and advice regarding pensions. Cannot fault it at all. If was possibly to give 11 out of 10 we would. Would highly recommend."

    Dawn T

    The whole process was very easy

    "The whole process was very easy, it wasn't made complicated and every single step was explained to me. A representative from Informed Financial Planning, came to my house, I didn't feel pressured and I could back out at any time."

    Michael K

    Most professional company I've dealt with

    "This is the most professional company I have ever dealt with in all of my 59 years they took the time to find out what my needs were & fulfilled all my wishes if I could give 10 stars I would."

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